HALAL

ARE YOU HALAL?

ALL THE CONCEPTS AND CATERING UNDER THE BLACK HOLE ARE HALAL-FRIENDLY BUT NOT MUIS-CERTIFIED.

CATERING

WHAT DOES THE CATERING INCLUDE?

FULL BUFFET COMES COMPLETE WITH TABLES, SKIRTING, FOOD WARMERS AND FULL SET OF DISPOSABLE WARES.

WHAT ARE YOUR SERVICE STARTING TIMES?

BREAKFAST: CHOOSE BETWEEN 8:00AM TO 10:30AM

LUNCH: CHOOSE BETWEEN 10:30AM TO 1:30PM

TEA: CHOOSE BETWEEN 2:00PM TO 4:30PM

DINNER: CHOOSE BETWEEN 5:30PM TO 7:30PM

ORDER & PAYMENT

WHEN CAN I PLACE MY ORDER?

ORDERS SHOULD BE PLACED AT LEAST 5 WEEKDAYS IN ADVANCE, ALTHOUGH WE’VE MADE MAGIC BEFORE WITH LESS.

IS THERE A MINIMUM ORDER?

THE MINIMUM ORDER FOR A FULL BUFFET IS 40 GUESTS.
FOR LESSER NUMBER OF GUESTS WE WOULD RECOMMEND THE DROP-OFF MINI-BUFFET.

WHAT ARE THE PAYMENT TERMS AND METHODS?

A NON-REFUNDABLE DEPOSIT OF 50% WILL BE REQUIRED FOR CONFIRMATION.
WE ACCEPT BANK TRANSFER AND PAYNOW. ADDITIONAL CHARGES WILL APPLY FOR CREDIT CARD PAYMENT.

WHAT HAPPENS IF I NEED TO CANCEL MY ORDER?

CANCELLATIONS NEED TO BE MADE AT LEAST 3 WORKING DAYS BEFORE THE EVENT.
CANCELLATIONS MADE WITH LESS THAN 3 WORKING DAYS OR WITHIN 24 HOURS FROM THE EVENT WILL INCUR A 50% OR 100% CHARGE RESPECTIVELY.

DO YOU CHARGE GST?

PRICES ARE BEFORE PREVAILING GST RATES.

DELIVERY, SETUP & TEARDOWN

WHEN WILL YOU SET UP?

SETUP WILL BE READY 15 MINUTES BEFORE SERVING TIME.
WE MAY REQUEST TO DO A PRELIMINARY SETUP THE DAY BEFORE, OR A FEW HOURS BEFORE TO ENSURE THAT EVERYTHING WILL BE READY.

WHAT IS THE DELIVERY FEE?

FOR DROP-OFF MINI-BUFFET, THE DELIVERY FEE IS $40.
FOR FULL BUFFET ORDERS, THE DELIVERY FEE IS $80.

WHAT IS THE LATEST TEARDOWN TIME?

THE LATEST TEARDOWN TIME IS 10.30PM.
TEARDOWN AFTER 10.30PM WILL BE CHARGED $100.